Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

A Muslim man who worked in a San Francisco city customer service call center should get his job back, because the city violated his religious rights when it fired him for refusing to receive a COVID ...

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...

Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don ...

Discover how the Series 82 exam enables transactions in private securities. Learn its components, benefits, and how to get ...

Delivery company Instacart will pay $60 million in customer refunds under a settlement reached with the Federal Trade ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

Charlotte County Utilities changes service hours for December 17; phone and in-person services to open at 11:30 a.m. Contact ...

Learn how to get a free business phone number, compare providers, understand limitations, and decide when to upgrade to a ...

Flight attendant preparation might be more complicated than you think. Their training programs involve safety, aircraft knowledge, customer service, medical and emergency procedures— not to mention ...