Queueing theory is a mathematical study of waiting lines or queues used to model a wide array of practical systems such as call centres, manufacturing lines, computer networks and healthcare ...

Markov chains and queueing theory together provide a robust framework for analysing systems that evolve randomly over time. Markov chains describe stochastic processes where the future state depends ...

Queuing theory and the stochastic processes arising from the study of queuing and storage systems. Overview of classical results and recent topics bounds and approximations, queuing networks.