Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s ...

Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths.

Greens senator Sarah Hanson-Young has slammed Optus’ “culture”, accusing it of putting “profits ahead of safety and its ...

A network server failure caused the incident, which impacted around 95,000 Optus NBN customers in Brisbane and parts of Queensland. The outage hit the telco in the early hours of this morning. iTnews ...

Critics say the communications regulator is allowing businesses to register trusted SMS sender names without adequate checks, ...

A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, ...

Optus has promised to implement 21 recommendations from an independent review into the outage that has been linked to two ...

OPTUS, Australia’s second-largest telecommunications provider, said on Thursday that an independent review into its September ...

The telco’s chairman calls the findings of an independent review into the incident “a sobering read for everyone at Optus”.