This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. HIGH POINT, N.C. — Since Alorica announced ...

Global BPO provider Alorica’s recent acquisition of EGS is one of the biggest in the industry, taking Alorica to a $2.3 billion company, with 91,000 employees in 154 locations in 16 countries. On the ...

US BPO provider Alorica is set to add 400 people to its operations in the Mexican city of Puebla, providing the new employees with the option of working from home. Most of the new hires will be ...

Alorica, the California-based call-center operator, is generating cranky-call headlines around the country. A little more than a year ago, Alorica said it was doubling employment at its Mendota ...

CIDO Mike Clifton explains how, in addition to managing the IT core, he and his teams are enabling the company’s go-to-market strategy, accelerating its digital roadmap, and using AI and ML to ...